Detailed Business Process Model Description : Enroll in Non-Billed Budget Description : 2.4 Create Customer Contact

2.4 Create Customer Contact
See Enroll in Non-Billed Budget on page 2-2 for the business process diagram associated with this activity.
Group: SA Activation
Actor/Role: CC&B
Description: If configured, a Customer Contact can be automatically added when the Service Agreement is activated. If configured, the Customer Contact will be created whether the Service Agreement is activated online or in batch.
 
 
SAAT-CC (SAAT-NB) to automatically add a customer contact when service agreement activated.

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